1. Introduction
Micronick Store (hereinafter "we", "our" or "the company") is committed to protecting the privacy and personal information of its customers in accordance with Québec's Act respecting the protection of personal information in the private sector (Law 25) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information within our company is:
- Name: Micronick
- Email: nicolas.mailloux@micronick.com
Any question, access request, rectification request, or complaint regarding the protection of your personal information may be directed to this person.
3. Personal Information Collected
In the course of our business activities, we may collect the following personal information:
- First and last name
- Mailing address
- Email address
- Phone number
- Payment information (processed securely by our payment service providers)
- Order history
- IP address and browsing data (cookies)
4. Purposes of Collection
We collect and use your personal information for the following purposes:
- Processing and shipping your orders
- Managing your customer account
- Communicating with you about your orders
- Sending promotional communications (with your consent)
- Improving our products, services, and your experience on our website
- Complying with our legal and regulatory obligations
5. Consent
By using our website and providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time by contacting us. However, withdrawing consent may limit our ability to provide you with certain products or services.
6. Disclosure to Third Parties
Your personal information is never sold to third parties. It may only be shared with partners necessary for processing your orders (e.g., shipping services, payment processors), who are contractually bound to maintain the confidentiality of your data.
7. Retention of Information
We retain your personal information only for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once this period has expired, your information is securely destroyed or anonymized.
8. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification, including:
- Data encryption in transit (SSL/TLS)
- Restricted access to personal information
- Secure data backups
9. Cookies
Our website uses cookies to ensure its proper functioning, including:
- Maintaining your browsing session
- Remembering the contents of your shopping cart
- Improving website performance
You may configure your browser to refuse cookies, but this may affect the functionality of the website.
10. Your Rights
In accordance with Law 25, you have the following rights:
- Right of access: You may request access to the personal information we hold about you.
- Right of rectification: You may request the correction of inaccurate, incomplete, or ambiguous information.
- Right to withdraw consent: You may withdraw your consent to the collection or use of your information.
- Right to portability: You may request that your information be provided in a structured and commonly used technological format.
- Right to erasure: You may request the deletion of your personal information, subject to legal retention obligations.
To exercise these rights, please contact our person responsible for the protection of personal information at the address indicated in section 2.
11. Confidentiality Incidents
In the event of a confidentiality incident presenting a risk of serious harm, we commit to:
- Notifying the Commission d'acces a l'information du Quebec (CAI)
- Notifying the affected individuals
- Maintaining a register of incidents
12. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the date of the update. We encourage you to review this page regularly.
Last updated: April 7, 2026